- cancellation: 90% reimbursement
- cancellation less than 24 hours before the start of the services: no refund. Exception: due to illness or accident and upon presentation of a medical certificate
- only services not provided due to the total closure of mechanical installations or for safety reasons
- any service not used by the client, for any reason whatsoever, cannot give rise to a refund or a course replacement.
- Courses take place in all weathers for both group and individual instruction.
Your progress and pleasure are our priorities, in case of dissatisfaction we are available in our offices to discuss it and find a solution to your problem.